Technical article

Our path to
security excellence

Today's security threat situation is complex and multi-layered - characterized by global risks and digital challenges. Political tensions, economic uncertainties and digital attacks on companies are becoming increasingly intertwined. Cyber attacks have long been a strategic corporate risk: they threaten networks, supply chains, production processes and critical infrastructures.

This specialist article sheds light on the causes and consequences and shows how Bizerba is strengthening its future viability through prevention, resilience and collaboration.
T
oday, cyber attacks not only affect networks, but also supply chains, production processes and critical infrastructures - including digital products and components. They are precise, professional and sometimes state-supported. Attackers pursue strategic goals: stealing, blackmailing, sabotaging, gaining control. For companies, this means that every vulnerability is a risk - and every hesitation is an advantage for the attacker.
The 2022 cyber attack as an endurance test

On June 27, 2022, Bizerba became the target of a professionally executed ransomware attack. Despite high protection mechanisms, the attackers managed to penetrate the systems. The immediate response was a controlled, global security shutdown - a measure that limited damage and protected integrity.

This incident marked a turning point: it made it clear that even a high level of security does not guarantee complete protection. For Bizerba, this was the starting signal to think about security even more comprehensively - not as a single measure, but as an integral part of the entire corporate strategy.

From reaction to prevention

Since 2022, security at Bizerba has no longer been a purely technical issue, but an integral part of the company's DNA - strategically anchored, practiced throughout the company and considered in every decision. Today, our strategy is based on a holistic approach that encompasses prevention, detection, response and continuous improvement.

Technological basis for resilience

In order to remain capable of acting in the long term, Bizerba has consistently geared its IT landscape towards stability, transparency and control. At the heart of this is a modern security center that monitors our systems around the clock and can react immediately in the event of anomalies.

In addition, we continuously check where potential areas of attack could arise - and reduce these step by step. This is supplemented by clear access rights, regular external audits and a consistent hardening concept for our systems.

In this way, we create a robust foundation that enables us not only to ward off threats, but also to make our entire digital environment more resilient and transparent.

Security across the entire product life cycle

At Bizerba, security does not end at the company boundary - it accompanies each of our products from the initial idea through to use by the customer. As early as the development phase, we make sure to identify and minimize potential risks at an early stage.

This includes disclosing the software modules we use and having them regularly tested for vulnerabilities. Independent expert tests and structured threat analyses help us to avoid security gaps.

Security by design also applies to production. New systems are developed and tested according to recognized standards, while critical systems are integrated into our security monitoring. In this way, we ensure that our products are not only efficient, but also permanently protected and future-proof.

Our measures also strengthen the resilience of our supply chains and enhance the protection of our customers
Christian Leins
Director Global Information Technology
Security is a team sport

Security does not work on its own, but thrives on cooperation. Protection is created along the entire value chain - with technology partners, suppliers and customers. This network is based on trust, responsibility and modern technology.

For Bizerba, one thing is certain: those who think about security from the outset strengthen their digital resilience - and at the same time protect their brand value, business model and customer relationships.

Conclusion

Security as a strategic management task

In an increasingly networked and digitalized world, security is not just a technical challenge, but a strategic management task. Cyber resilience is not a project, but a continuous process driven by responsibility, transparency and sustainable action.

At Bizerba, we see security as an integral part of our corporate DNA - from development to production to service. This enables us to create resilient structures that are fit for the future and offer our customers and partners real added value. Security by Bizerba means: acting with foresight, minimizing risks and ensuring trust.

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